AccessAPN is a subscription-based resource from McGraw Hill that features trusted medical content from the best minds in medicine. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again. Read chapter 10 of Crucial Conversations: Tools for Talking when Stakes are High, 3e online now, exclusively on AccessAPN. Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. Turn crucial conversations into the action and results you want.Keep listening when others blow up or clam up.People acting defensively, becoming heated or resentful, or falling silent out of fear of repercussion are all conditions. Establishing safety involves being able to observe the conditions of a conversation as well as the content. Make it safe to talk about almost anything Chapter 4 introduces the concept of safety in crucial conversations.Prepare for high-impact situations with a six-minute mastery technique.'Crucial' conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. Summary: A seven-step approach to handling difficult conversations with confidence and skill. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. This is a summary of the book Crucial Conversations by Kerry Patterson.Get the audiobook for free with a free Audible trial. Crucial conversations : tools for talking when stakes are high. When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences handle the conversation badly and suffer the consequences or check out Crucial Conversations and discover how to communicate best when it matters most. Learn how to keep your cool and get the results you want when emotions flare.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |